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How To Buy

Prices
All prices are quoted in euros, and will be charged at today's rate of exchange to your credit card.
The records featured in the Coming Soon section can be subject to price changes.

Why isn't my credit card working?
All credit card transactions for purchases from MUNSTER are handled securely by CCV2. Please phone us on +34 94 608 78 69 if you're having any trouble.

How long will it take for my order to arrive?
We try to send out all orders within 48 hours, and you should expect to receive yours within 2 days in Spain/Portugal, and within a week elsewhere.

Munster provides insurance for all packages sent via registered mail and courier, both national and international. The insurance cost is already included in the price of the order. For packages sent by non-registered mail, the insurance option is not avaliable.

Preorder Mode You can check the planned release date of a preorder product when you add it to your shopping bag. This date determines the shipping date. Please bear it in mind if the shopping bag includes other avaliable products. By default, the products are shipped when they are all available.

Large orders?
If you are making a large order we might be able to find a cheaper way to send it to you. Please call. +34 94 608 78 69.

Right of Withdrawal
If you're not satisfied with an item purchased, you can return it within 14 days from the date of delivery. You can request a Right of Withdrawal Form via email through info@munster-records.com. The audio discs should preserve their original packaging for the return to be accepted. We will exchange your item or will refund its price (whatever you prefer) except the cost of the return shipping. All returns must be sent to our address: Munster Records, c/ Hermanos del Moral nº 27, Local 3, 28019 Madrid.

Single Club
Munster Records has the longest-running Singles Club in the world, dating back to no less than 1989!
If you are a member of the Club, you can indicate your membership number when making an order and we’ll apply the corresponding discount. If you are not a member but want to join the Club click here
Club del Single members have a 15% discount on all their orders. If you want more information you can write to clubdelsingle@munster-records.com

Privacy / Legal

Email Privacy Policy
We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive an email from us?
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future, or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How we protect your privacy
We use security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

How can you stop receiving email from us?
If you have subscribed to email updates and no longer wish to receive them, at the end of every email we send you there will be the option to ‘unsubscribe’ from further updates. Either that or you may email us at info@munster-records.com If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to info@munster-records.com for review.